Refund Policy

Our returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be sent in the original packaging.

To make a return, you must send it to us, accompanied by the delivery note, to the following address:

THE JACKET
France
64 Avenue du Clos Saint Georges
77600 Bussy-Saint-Georges
France

Return costs are your responsibility. We advise you to choose a tracking option or to subscribe to delivery insurance. Indeed, if the package was lost, we would not be able to exchange or refund your order.

There are certain situations where only a refund is granted:


* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery.

Refunds


Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.